Refund policy


Your satisfaction is important to us. We will gladly accept returns of items that are new and in perfect condition, within 15 days of the reception date.

Please ensure that all returned items are complete (manual, accessories, etc.), in their original condition and with packaging, and don't forget to include a copy of the invoice. If they are incomplete, damaged, soiled or have been used, returned items will not be accepted.

We reserve the right to refuse a return if the returned merchandise does not meet our return conditions.

Refunds, credit, exchange

Bagages de France does not allow refunds. We offer credit or accept product exchanges.

To return merchandise by post, please contact us at the following address: